Let's align your people,

goals and systems

Let's align your people,

goals and systems

Closing the gap between knowing and doing.

You already know what's not working.


I help business owners stop circling it and deal with it properly.

You already know what's not working...

The conversation you’re avoiding.
The roles that are never quite clear.
The process everyone just works around.
The team member you keep “giving more time”.

Nothing is on fire. But nothing is moving either.

And while you wait, the cost stacks up:


- You stay involved in everything
- Decisions get delayed or watered down
- The business depends on you instead of the system
- Growth feels more difficult than it should

Most businesses stall because decisions are delayed, diluted or avoided.

That's where I come in...

You don’t need more ideas. You need to stop circling the same issues and deal with them properly.

That’s where I come in.

Together we:

  • Get clear on what’s actually going on, not what you’ve been telling yourself is “fine”

  • Name what isn’t working, even if it’s been quietly tolerated for a while

  • Turn that clarity into a practical, step-by-step strategy

  • Involve the team so decisions don’t stay stuck in your head

  • Make sure the changes actually happen, rather than slowly dissolving back into old habits

What Do They Say About Us?

"Claudia and The Business Fabrik have been an incredible support in my journey not only as a business owner but also as a leader. Having never led a team before I was at a loss and nervous how to ensure I was the best leader I could be, especially only 18 months into my entrepreneurship. Claudia is great at coaching me to have the right tools needed, checking in to make sure I am the right track when it all seems overwhelming and also a great sounding board. A massive thank you Claudia. I would highly recommend Claudia and The Business Fabrik to anyone."

Jen H.

Virtual Assistance Agency

"Claudia's coaching has been instrumental in me growing my business, every meeting has resulted in new processes to gain more leads & cut down on admin hours.

Claudia is an excellent business coach and one of the nicest people you'll meet."

Martin S

Graphic Design Agency

"I’ve have attended a couple of business coaching workshops run and hosted by Claudia now and can’t recommend them enough.

Just in a few workshops I’ve learned so much about planning the growth on my business and also putting strategies in place to help me work more efficiently to allow me to take more time away from my desk and enjoy more my life more. All this without it affecting my business. In fact the strategies may well mean I actually grow more while spending less time physically working."

Dean K.

Photography & Videography

About me

Over the last two decades working with and inside small businesses, I’ve seen the same pattern repeat:

When people, goals, and systems are aligned, work flows. Decisions move. Teams deliver.


When they’re not, everything feels more difficult than it should.

My work is about closing the gap between knowing and doing. I help business owners surface what’s being avoided, make the decisions that matter, and turn intent into execution that actually sticks.

This is for you if:

  • You run a small business or team

  • You’re capable, experienced and tired of second-guessing

  • You feel stuck between knowing better and doing better

  • You want a business that works without you micromanaging everything

What's included:

  • A structured clarity and decision process

  • Deep work on roles, responsibilities, and team dynamics

  • Honest conversations and clear recommendations

  • Practical next steps that actually get implemented

What happens after you say yes:

  • We get clear fast

  • Decisions stop lingering

  • Your team knows where they stand

  • The business becomes more efficient, calmer and more profitable

No motivation speeches. No endless workshops or coaching sessions. Just decisions, direction and follow-through.

Is this Coaching or Consulting?

It’s neither in the traditional sense.
I help you see what’s actually going on in your business, name what’s being avoided and make the decisions that have been sitting unresolved. Then we turn those decisions into action with your team, so they don’t quietly dissolve once the conversation is over.

How long does it take?

That depends on the scope of the work and, frankly, how quickly you’re willing to act.

Most clients work with me for at least three months to see a real, sustained difference. That allows enough time to move from clarity into implementation and to see whether decisions are actually changing how the business runs. Faster insight is possible. Lasting change requires follow-through.

What if my team is the problem?

Then we’ll see that quickly.

Sometimes it’s a capability issue. Sometimes it’s a role fit issue. Sometimes it’s a leadership or clarity issue.

Avoiding the question keeps all of those problems alive. Dealing with it properly creates movement, even when the decision is uncomfortable.

What if I don't have the time for this right now?

Then the business will continue to take time from you anyway, just in less intentional ways. The question isn’t whether this takes time.
It’s whether you keep spending time managing the consequences of avoided decisions.

The Human DISCourse:

because work only works when people do.

Discover weekly stories and lessons from leadership consultant and author Claudia D. Thompson on how to decode behaviour, communicate with confidence and build meaningful human connections at work. Subscribe to get your weekly insight - thoughtful, practical and refreshingly real.

Because work only works when people do.

Discover weekly stories and lessons from leadership consultant and author Claudia D. Thompson on how to decode behaviour, communicate with confidence, and build meaningful human connections at work. Subscribe to get your weekly insight - thoughtful, practical and refreshingly real.

WHAT PEOPLE SAY ABOUT US

Claudia's coaching has been instrumental in me growing my business, every meeting has resulted in new processes to gain more leads & cut down on admin hours. Claudia is an excellent business coach & one of the nicest people you'll meet.

Martin S.

Graphic Design Studio

Claudia and The Business Fabrik have been an incredible support in my journey not only as a business owner but also as a leader. Having never led a team before I was at a loss and nervous how to ensure I was the best leader I could be, especially only 18 months into my entrepreneurship. Claudia is great at coaching me to have the right tools needed, checking in to make sure I am the right track when it all seems overwhelming and also a great sounding board. A massive thank you Claudia. I would highly recommend Claudia and The Business Fabrik to anyone.

Jen H.

Virtual Assistance Business

I’ve have attended a couple of business coaching workshops run and hosted by Claudia now and can’t recommend them enough.

Just in a few workshops I’ve learned so much about planning the growth on my business and also putting strategies in place to help me work more efficiently to allow me to take more time away from my desk and enjoy more my life more. All this without it affecting my business. In fact the strategies may well mean I actually grow more while spending less time physically working.

I'm genuinely impressed and I wish I'd met Claudia years ago.

Dean K.

Videographer